Privacy and cookies

Privacy Statement

Walsall Family Hubs does not currently collect any data from you. You can view the Walsall Council privacy statement on their website https://go.walsall.gov.uk/your-council/privacy-statement 

About our cookies

This notice is to explain what information we collect on our website and what cookies we use.

To make this site simpler, we sometimes place small data files on your computer. These are known as cookies. Most big websites do this too.

Our cookies help us:

• make our website work as you'd expect
• improve the speed/security of the site

We do not use cookies to:

• collect any personally identifiable information (without your express permission)
• collect any sensitive information (without your express permission)
• pass data to advertising networks
• pass personally identifiable data to third parties
• pay sales commissions

We collect web statistics automatically about your visit to our site. This information is used to help us follow browsing preferences so that we can improve our website. These statistics do not contain personal data and cannot be traced back to an individual.

We do not use cookies to store personal data or link non-personal information stored in cookies with personal data about specific individuals. Our cookies aren’t used to identify you personally. They’re just here to make the site work better for you. Indeed, you can manage and/or delete these small files as you wish.

Granting us permission to use cookies

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however, doing so will likely mean that our site will not work as you would expect.

Website Function Cookies

Our own cookies

These help our website to work well. There is no way to prevent these cookies being set other than to not use our site.

Managing Cookies

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.

Find out how to manage cookies on popular browsers: · Google Chrome · Microsoft Edge · Mozilla Firefox · Microsoft Internet Explorer · Opera · Apple Safari

To find information relating to other browsers, visit the browser developer's website.

To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.

How we use cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work more efficiently, and sometimes provide useful information to the owners of the site.

There are some cookies necessary to this site functioning, such as interacting with our accessibility toolbar. These cookies will usually remove themselves when you close your browsing session. More information can be found in the ‘Necessary cookies’ section.

We use some additional cookies, such as Google Analytics, to help us gather information and improve the website. You have the option to deny use of these cookies; more information can be found in the ‘Additional cookies’ section. You can find more information on managing and deleting cookies on About Cookies.

Cookies essential for site to function

Cookies essential for site to function

Necessary accessibility cookies

The following necessary cookies allow the functions within our accessibility toolbar to work optimally.

Google Chrome cookies

Our website uses a translation embed provided by Google, and once you accept additional cookies, Analytics tracking provided by Google. If you use the Google Chrome browser and are logged in to a Google account through that browser, the following cookies will appear on the website as Google Chrome makes attempts to make connection to our embeds:

If you wish to opt-out of these cookies, you can either sign out of your Google account when using Google Chrome or use a different web browser.

Google Analytics Cookies

Measuring website usage (Google Analytics)

We use Google Analytics to collect information about how people use this site. We do this to make sure it’s meeting its users’ needs and to understand how we could do it better.

Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. We do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are.

The following cookies are set by Google Analytics and are classed as ‘persistent’ as they are stored for a considerable time on your computer, but they only track your visits to walsall-family.franktesting.co.uk and not any other sites you visit before or after:

Embedded cookies

We may use embeds from YouTube, Google Maps or Vimeo on our site to display content. That content uses the following third-party cookies. Where possible, we will use privacy-oriented settings to ensure as few cookies as possible require consent.

These additional cookies that remain, and the content from which they stem, will not display on the site unless you choose to ‘Accept additional cookies'.

Captcha cookies

We use Google reCAPTCHA in order to verify whether or not you are a human when submitting data to the website. Most of the time, this will only be present on pages containing forms.